SHIPPING 

Usually we stock all items offered on our website. If goods are not available it is clearly stated on our web site, otherwise we will advise you within two business days. (Our intelligent shopping cart doesn`t allow you to order products which are temporarily not in stock!) In general delivery time is 1 - 5 business days, depending on the chosen carrier and the destination. (In rare occasions gift delivery time frames may vary without notice.) Orders are dispatched upon full payment for goods only. Online credit card payment is credited immediately, bank deposit may take up to two working days, depending on your bank. THE DESIGN GIFT SHOP will not accept responsibility for any loss or damage caused after delivery or for gifts delivered to an incorrect address given to us or to an unattended address where customers opted to have their gifts left at the door if no one is home. If your order hasn’t arrived at the estimated time frame, please contact us and normally we will be able to track your order through our carrier. (extract from our Terms & Conditions page)